NetSuite Alternative - Agile CRM

Sales, Marketing & Email Automation. Web Engagement & Social Monitoring

Comparison with Insightly

While NetSuite's CRM product is useful for contact management and reporting, Agile CRM is a more powerful and effective cloud-based sales and marketing suite. Agile trumps NetSuite with next-gen features such as advanced marketing automation, sophisticated emailing technology (including link personalization and real-time email tracking alerts), web engagement tools, social media monitoring and seamless integrations with the apps you rely on, plus a full range of reports and analytics.


Lets compare NetSuite and Agile CRM in each segment to see how they perform.


NetSuite Agile

CRM Features

Marketing Automation


More advanced

Web Analytics

-

Timeline for Setup

Many days Few hours


Emailing

While most of the Netsuite alternatives provide for email templates & themes, Agile alone offers email tracking, as well as email and link personalization and real-time alerts and notifications to help you save time and scale quickly.


NetSuite Agile

Email Templates & Themes

Email Personalization

-
Advanced with conditional logic

Email Tracking

-

Link Personalization

-



Contact Management

Both NetSuite and Agile CRM offer robust contact management with essential features for lead, contact and deal management. Both also provide a 360-degree contact view and 2-way email sync like many of the other NetSuite alternatives. However, Agile provides everything SMBs and SMEs need to manage contacts and communication in the cloud.


NetSuite Agile

Leads, Contacts, Accounts & Opportunities

Tasks, Calendars and Notes

360o Contact View

2-way Emails




Marketing Automation

Agile CRM has made its mark in the marketing automation arena with a whole gamut of features ranging from multi-step campaigns and triggers to A/B testing, automated lead scoring and behavior-based segmentation. Modern businesses rely on Agile's powerful, visual campaign building tool for sales and marketing automation with a streamlined visual interface - no IT staff necessary.


NetSuite only provides for campaigns, life cycle and drip marketing.


NetSuite Agile

Auto Responders

-

Multi-step Campaigns

Drag-drop Campaign Workflow

-

Automated Lead Scoring

-

Life-cycle & Drip Marketing

A/B Testing

-

Behavior-based Segmentation

-

Automatic Campaign Triggering

-



Web Engagement

Engage your web visitors with personalized, perfectly timed popups and web grabbers in Agile. Convert web customers to leads in the CRM with form popups and in-built web-to-lead technology. Combat page bouncing with Exit Intent popups. Take surveys, reduce cart abandonment, and scale your business the smart way with Agile CRM.


Unfortunately, NetSuite doesn't offer its CRM users any tools for web engagement.


NetSuite Agile

Personalized Pop-ups

-

Form Pop-ups

-

Timed Pop-ups
(Exit Intent, End of Page, Specific Time)

-



Social

Agile is a social CRM. Agile fetches contact info from various social media websites, including Facebook, LinkedIn and Twitter, and even lends a helping hand by monitoring social media to keep you up-to-date about your industry and customers. The cloud-based CRM mines social media for leads and prospects, makes it easy to include social media interaction in MA campaigns, and lets you post to social media directly from the CRM.


NetSuite doesn't provide Social CRM features.


NetSuite Agile

Contact info from Twitter & other Social Media Websites

-

Social Media Monitoring

-

Social Updates

-



Analytics & Alerts

Both NetSuite and Agile provide powerful email tracking. Agile, in addition, offers web visitor tracking and pops up real-time notifications on email opens, link clicks and web visitor activity (for both known contacts and anonymous visitors).


NetSuite Agile

Email Tracking

Email Open Notifications

-

Page View Notifications

-

Web Visitor Tracking

-



Reports

Agile's reporting features go far beyond traditional CRM reporting with periodic email reports, growth graphs and funnel and cohort analysis. They give an accurate measurement of KPIs in your business.


NetSuite provides periodic reports, growth charts and various other graphical reports.


NetSuite Agile

Periodic Email Reports

Graphical Reports

Growth Analysis

Funnel Reports

-

Cohort Analysis

-



API

NetSuite only offers its API in REST, while Agile offers its API in REST and multiple other languages. Agile's extensive front-end & back-end API in REST, Javascript, Java, .Net, PHP gives users complete control over their data.


NetSuite Agile

API

REST REST, PHP, Javascript, Java, .Net



Integrations

Agile integrates with many third-party apps for telephony, web forms, help desk, billing and email synchronization. Agile also allows for building custom widgets using its API - an essential tool for the modern business.


NetSuite also integrates with some third-party products for similar functions. However, the CRM doesn't offer telephony integration or custom widgets. Telephony can be enabled on NetSuite only with support software that acts as a medium between the CRM and telephony service, thus doubling the setup costs!


NetSuite Agile

Telephony

- VoIP, Twilio, Ring Central

Web Forms

Wufoo, Unbounce, Gravity Forms

Email Sync

Google Apps, IMAP

Helpdesk

Zendesk and a few other apps Zendesk, ClickDesk, Help Scout

Billing

- Stripe, FreshBooks, QuickBooks, Xero

Custom Widgets

-



testimonial-megan

We like Agile CRM because it's built for a combination of offline/online business, like a SaaS company that manages enterprise deals. It's full of features, but doesn't feel cluttered as they keep things clean and simple. And we love that they keep adding integrations.

Megan Pillsbury

Operations Director, Applied Wine

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