Check previous conversations of a contact with representatives of your organization directly from Agile CRM.
See all your customer support tickets of a contact directly from the app through Clickdesk Integration.
Add widget by clicking on 'Add/ Manage' Widgets button in the contact detail page, or go to Preferences --> Widgets & look for the ClickDesk widget in the support section.
Find the widget in the Social Tab and click on +Add Widget to add the widget to the app.
Enter your ClickDesk Account Owner email & API Key. ClickDesk now pulls up the contact's chat history and tickets using the email address and displays it in the widget.
Check the ClickDesk CRM setup guide for more detailed instructions.
ClickDesk provides a bundle of live chat, voice chat and help desk solutions to small and medium businesses around the world. One of the fastest growing SaaS (Software as a Service) companies in India, it is currently helping over 100,000 businesses with their live chat and visitor engagement needs.
View and respond to customer support tickets without ever leaving Agile.
Manage your conversations and provide outstanding support to your customers regarding your products with ease.
LiveHelpNow Agile CRM integration gives you the tools you need to increase both sales and retention through lead capture, marketing automation and complete sales enablement.