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Sales Enablement + Marketing Automation + Customer Service Agile CRM Review

Top 3 Reasons to choose Agile

All-in-One. Affordable. Next-Generation.

Why choose Agile

All-in-One CRM

Automate your sales, marketing, and service in one platform. Avoid data leaks and enable consistent messaging.



Make the most of Agile's modern features & integrations, easy implementation and great support at an affordable price.



Cloud based SaaS service that is mobile-ready, fast, and simple to use.

All-in-One CRM

Supercharge your sales, marketing, and service​


Enable your business to provide customer experience that’s more personalized


Improve customer relations by querying and analyzing their feedback

Knowledge Base

Enabling a self-service portal to help customers help themselves


Powerful ticketing feature to resolve customer queries quickly

Smart Views

Assign conditions to prioritize tickets and view them on the dashboard

Canned Responses

Pre-formatted replies to ensure fast and consistent responses to common questions.

agile love

We love our Customers and They love us too


We have tried 6 CRMs in the past year and this is definitely the best (pricing and features) @agilecrm #crm #SaaS

- Jez John
Wall of Love

The Latest Updates

Recent blogs and product updates

From Agile CRM Blog

09 Nov 2017

30 Best Landing Page Examples That Provide Conversions for you

A strong landing page is the cornerstone of effective lead generation. But there’s a lot of pressure, to be sure....

07 Nov 2017

40 Lead Generation Tips and Tricks For Small Business

Lead generation is critically important to the life and future of any business. To grow, you need new customers....

02 Nov 2017

30 B2B Sales Techniques That will work

Effective selling in a B2B context often requires more research and planning than traditional B2C selling....

31 Oct 2017

Lead Nurturing Tips for B2B Companies

You can seldom impress your customers on the first go. As sure as you are about your product, it is imperative to communicate ....

19 Oct 2017

Highly Effective Selling: Five Benefits of Sales Tracking Software

Highly successful sales management hinges on maintaining a deep familiarity with your customers, then working with your colleagues....

17 Oct 2017

Hard Phone Integration Between Agile CRM and Asterisk

Are people in your organization lamenting the price of SIP phone service? Have you wondered how much more efficient ....

12 Oct 2017

How to Design a Good Drip Email Campaign

A drip email campaign is one where a series of emails are sent in a pre-defined order at a pre-defined interval....

10 Oct 2017

How to Qualify Your Website Visitors

The key to building a great enterprise is to have a great product. OK. You already have a great product.....

05 Oct 2017

How to Create a Successful Drip Email Campaign

A drip email campaign is a series of related emails sent to a prospect or a customer in order to influence them to take an action.....

03 Oct 2017

4 Aspects of Business that Affects the Growth of a Startup

Startups can be extremely risky nowadays. In fact, almost 90% of startups are doomed to fail, only because the pillars that support them.....

26 Sep 2017

How to Qualify Your Leads, Lower Your Costs and Increase Your Sales

Leads are the lifeblood of any B2B business, but chasing leads who will never buy is a waste of time and money that could better be spent elsewhere.....

19 Sep 2017

Why You Need to Automate Your Sales Process… Today!

If you’re still leaving sales funnel management up to your salespeople’s best guesses, you’re leaving a huge amount of money on the table....

14 Sep 2017

5 Ways to Find Leads for Your Small Business

Small business owners are always looking for ways to place their businesses on the map....

12 Sep 2017

Customer service essentials for SaaS businesses

We believe that to compete in SaaS today and for the future, you have to create an organization that can make a product customers are always in love with, that also gets high retention from them....

11 Sep 2017

Legal and Case Intake Automation – 4 Effective Ways With Agile CRM

It all started with our CEO, Mr. Manohar, prodding us to talk to the customers for feedback. I took an initiative by calling one of our customers who just started using our most recent addition to the set of amazing features- RingCentral Telephony widget....

31 Aug 2017

Cold Calling Tips For The 21st Century Marketer

Well, of course calling up strangers to introduce them to your business, and subsequently try to sell them a couple of products is a difficult task...

29 Aug 2017

E-Signature or Electronic Signing of Documents now part of Agile CRM

One of the last hurdles in the new digital economy has been the use of Electronic Signature or E-Signatures so that business can be conducted remotely with trust...

24 Aug 2017

Why should you integrate G Suite/Google Apps with your CRM?

Chances are, your business is using CRM, some version of document creation, and shared online storage...

02 Product Updates in NOV

Nov 10, 2017 ( Version: 53.3)
  • All the widgets will have statistics on roles and names.
  • We have deployed a new Slack widget to integrate with the Slack platform.
  • You can now import Hubspot contacts directly from the contacts import page.
  • You can see the total number of notes in contacts tab for each contact.
  • For Email tracking, you can see a tick mark for sent (gray) and opened (green) email tracking.
  • You can select to sort deals export file.
  • Added alerts for campaign addition.
  • New currency option 'Belarusian Ruble' added.
  • You can create his/her user level canned messages and make them public (optional).
  • Introducing emoticon option on agent side chat window.
  • 5MB attachment size limit in email attachments.
  • By default previous created campaigns are moved to Uncategorized.
  • Create a campaign category by clicking the 'Add Category' button.
  • After creating the category, add the campaigns via existing functionality.
  • Able to move the campaigns from one category to another category.
  • Added multi checkbox custom field in merge field option.
  • Added a new report for Knowledge base data count for articles, sections and categories.
  • Added 2 more chat themes which can be selected by Paid Customers.
  • Service related Nodes are moved to the front in Service >> Automations for ease of selection.
  • URL’s or Email ID’s in the chat messages will now show as Hyperlinks at the agent side.
  • Share campaign will work for Alias domains.
  • Added company name and fixed mergefield for personal emails and campaigns.
  • Event will trigger when new contact is added to existing event.
  • Added created time for Forms.
  • Added Export option in Agent Chat Performance Report.
  • Infusion Soft Data Sync.
  • Added new Tabular Report for Avg Chat First Response Time.
  • moved from Landing page settings to Knowledge Base settings page.
  • Now we have a clone option to create copy of specific filter.
  • Trash count is separated for contacts and companies.
  • Attachment feature for the live chat- Now Agent & End user will be able to upload files for their chat.
  • Feedback for Live Chat- Now User will be able to submit their feedback for each chat.
  • Added new report which shows the Average First Response Time - Live Chat.
  • Added new report named "Chat Feedback Report"-- Live chat.
  • Added Event date merge fileds for campaigns - {{event.start_date}},{{event.end_date}}.
  • Added Ringcentral Call Campaign Trigger.
  • Added the option for selecting Probability in "Update Deal" Node.
  • ZenDesk new version update.
  • Twilio set the timeout before an unanswered call get's redirected to voicemail.
  • Added activity reports for Email Templates,Videos,Forms,Landing Pages and Web Rules.
  • Added future years for Date Field of the Form.
  • Transfer of Tickets when merging Duplicate Contacts.
  • Added Automations for Sales & Service and status contact filter, along with the Sales & Service automation reports.
  • Now we are showing related contacts’ emails addresses under Mail tab of companies


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