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Top 3 Reasons to choose Agile

All-in-One. Affordable. Next-Generation.

Why choose Agile
1

All-in-One CRM

Automate your sales, marketing, and service in one platform. Avoid data leaks and enable consistent messaging.

2

Affordable

Make the most of Agile's modern features & integrations, easy implementation and great support at an affordable price.

3

Next-Generation

Cloud based SaaS service that is mobile-ready, fast, and simple to use.

All-in-One CRM

Supercharge your sales, marketing, and service​

Helpdesk
Helpdesk

Enable your business to provide customer experience that’s more personalized

Feedback
Feedback

Improve customer relations by querying and analyzing their feedback

Knowledge Base
Knowledge Base

Enabling a self-service portal to help customers help themselves

Ticketing
Ticketing

Powerful ticketing feature to resolve customer queries quickly

Smart Views
Smart Views

Assign conditions to prioritize tickets and view them on the dashboard

Canned Responses
Canned Responses

Pre-formatted replies to ensure fast and consistent responses to common questions.

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The Latest Updates

Recent news and product updates

02
Blogs in
AUG
Blog Updates

From Agile CRM Blog


22Aug

Organise your Emails with Inbox in Agile CRM

Every sales person’s day starts with checking their inbox from an Email application and then responding to these messages in their CRM...

17Aug

5 Benefits of a Single-Platform Marketing Automation Solution

The old world of channel-specific marketing is long-gone. Today’s hyper-connected customers move fluidly from one screen to the next and they expect consistent experiences no matter where or when they happen to interact with your brand...

29Jun

Tips for Improving Your Lead Prospecting

While sales professionals may feel they wear a lot of hats these days – and in small businesses, they probably do – the primary job is lead prospecting to fill the sales pipeline...

27Jun

How eDocs & CPQ can make your Sales Process more Efficient?

PQ or Configure Price Quote is a sales process that helps companies generate accurate quotes, set prices of configured goods, and quote accurate prices to customers...

23Jun

What Does the Future of the SaaS Industry Look Like?

Several years ago, the software-as-a-service (SaaS) industry was growing like wildfire. Yet, analysts noted that its stability was in question...

21Jun

SMS Marketing with Twilio and Agile CRM

Email is a great and inexpensive vehicle for marketing, and social media ads also do the trick. But nothing comes close to the open rates of SMS marketing, also known as text message marketing...

19Jun

Top WordPress Plugins for 2017

Does your company use WordPress for its website? If so, you’re hardly alone. The PHP-based open source content management system is the foundation for about 60 million websites worldwide...

15Jun

Bring Your Customers to You with A Solid Inbound Marketing Strategy

If you work in marketing, chances are good that at some point in your career you’ve had the idea that nobody is listening to your messages...

13Jun

5 Sales Automations Your Business Needs

The Bridge Group states that sales productivity is the first challenge for approximately 65 percent of B2B companies...

09Jun

Lead Scoring: Everything You Need to Know

Lead scoring should be a fundamental part of every marketing and sales team’s day-to-day duties...

06Jun

Improve Marketing Creativity and Speed with Email Marketing Templates

Email marketing is a critical element of any twenty-first century marketing campaign. While more modern channels such as Instagram or Snapchat represent the cherry on top...

02Jun

Top WordPress Plugins for 2017

Does your company use WordPress for its website? If so, you’re hardly alone...



05
Updates in
AUG
07 in JULY
Product Updates

Product Updates


Aug 23, 2017 ( Version: 50.3)
  • Share campaign will work for Alias domains.
  • Added company name and fixed mergefield for personal emails and campaigns.
  • Event will trigger when new contact is added to existing event.
  • Added created time for Forms.
  • Added Export option in Agent Chat Performance Report.
  • Infusion Soft Data Sync.
  • Added new Tabular Report for Avg Chat First Response Time.
  • Now we have a clone option to create copy of specific filter.
  • Trash count is separated for contacts and companies.
  • Attachment feature for the live chat- Now Agent & End user will be able to upload files for their chat.
  • Feedback for Live Chat- Now User will be able to submit their feedback for each chat.
  • Added new report which shows the Average First Response Time - Live Chat.
  • Added new report named "Chat Feedback Report"-- Live chat.
  • Added Event date merge fileds for campaigns - {{event.start_date}},{{event.end_date}}.
  • Added Ringcentral Call Campaign Trigger.
  • Added the option for selecting Probability in "Update Deal" Node.
  • ZenDesk new version update.
  • Twilio set the timeout before an unanswered call get's redirected to voicemail.
  • Added activity reports for Email Templates,Videos,Forms,Landing Pages and Web Rules.
  • Added future years for Date Field of the Form.
  • Transfer of Tickets when merging Duplicate Contacts.
  • Added Automations for Sales & Service and status contact filter, along with the Sales & Service automation reports.
  • Now we are showing related contacts’ emails addresses under Mail tab of companies
  • New report named "Ticket Source" is added, which shows the tickets count from various sources
  • Now we have Add/Remove columns for deals
  • EDocs icon changes & other small UI changes
  • Ability to customize the text of the "Open document" button
  • Now attach notes with ‘Evernote Integration’
  • GoogleSync ‘Contact's Data’ for marketing
  • Now we can 'Compose' and 'Receive' email's from Agile Dashboard
  • Now we have reordering of ‘Columns’ for contacts and companies
  • Added log activities like ‘Created, Modified, Deleted’ for Email Templates, Videos, Landing pages, Forms and Web Rules
  • Now we are hiding 'SLA Reached Trigger' for Free and Starter plans
  • Integrated easy to use WYSIWYG (TinyMCE) editor in 'Landing Page Builder'
  • Multi language support in ‘Knowledge Base’ end user's page
  • Enhanced RingCentral ‘SMS for Contacts’
  • Added required field option for ‘Radios’ & ‘Checkboxes’ in ‘Form Builder’
  • Enhanced the ‘Form Submission’ process, now it can run on the server
  • Added ‘Categories Order’ in send email template drop down
  • Now sync contact data from ‘Xero’


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