The instant you get a call in the app, in-app & HTML5 notifications display links to complete contact profiles in Agile.
Greet customers by name and view their complete customer histories with a single click.
Add new leads directly to Agile CRM while still on calls with the prospective customers.
Login to your RingCentral Softphone account and go to Options > Calls. Under 'Search for caller in address book' (which should already be checked), check 'Launch another application or a URL'.
Add the following link under 'Execute Command', substituting in your own Domain Name & API Key. You can find your API key in the Admin panel under the API & Analytics tab - https://DOMAIN.agilecrm.com/call?api-key=API_KEY&number=%E&fname=%F&lname=%L
Check the RingCentral Setup Guide for more detailed instructions.
Note: Agile CRM doesn't support outbound calls from the browser window as the feature is not supported by RingCentral's API
RingCentral is a business phone system provider which offers local and toll free numbers to subscribers. Choose from available 800 numbers or get your own area code for your business phone number.