CRM Analytics

Deep insight into customer behavior and website performance
Customer activity

Contact-level analytics and web traffic analysis for companies that are serious about growth

Contact-level Analytics


Get actionable insights into customer activity on your site or app. Using CRM analytics, analyze customer interests and web engagement patterns with activity reports, timelines and real-time alerts. Analytics software provides businesses with easy metrics that analyze customer behavior and patterns. It tracks where they spend more time and how to convert their total time spent into a prospective sale.

Customer activity

Analyze page visits

Pages Visits and Time on Site


Get detailed web analytics reports for each of your customers. Know the pages they're interested in, the time spent on each page, their locations and buying preferences. CRM Analytics give an effective way to track the page visits as it digs deep into the time spent on each page to give a comprehensive view of the reach of your content. Know what interests customers and what turns them off. These results from analytics software help you to give more personalized and insightful content to your readers. Create tailor-made offers and increase conversions with powerful analytics included for free with every Agile CRM account.

Referring URL Reports


Learn how your new customers reached you with referral URL reporting in Agile CRM. We list the initial referrer for each new customer so that you know how to smartly tap into these potential sources and generate more web traffic. Next time, you will be aware of the web traffic and the source from which you are getting most of your customers. Now you know where to focus more to get the maximum value from that channel. Thanks to CRM analytics.


Known Contacts

Engage Known Contacts


Show personalized messages to your contacts. Suggest offers based on their interest or ask them to complete an action in your app with your web engagement popups. This takes your customer engagement to the next level and grows your web visitors. With Analytics software, you can get into a more personalized approach that suits them well and improves interactions on your site.

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Co-founder - IKO System

I've seen and used dozens of CRMs. This one may change the market upside down. Absolutely great, easy-to-use and powerful.


Gary Tramer

Head of Strategy - WebReception

AgileCRM is the coolest, easiest and by far the most productive CRM I've ever used. Within 20 minutes we had customized the CRM, sent out a complex outbound email campaign and are already converting our leads. Insane!


Ron Kaplan

Sales and Business Development - Espresso Logic

Agile CRM is an exciting and powerful system. The capability to create complex workflows to customize our interaction with prospects is immensely useful and easy - simply a matter of drag and drop.


Megan Pillsbury

Operations Director - Applied Wine

We like Agile CRM because it's built for a combination of offline/online business, like a SaaS company that manages enterprise deals. It's full of features, but doesn't feel cluttered as they keep things clean and simple. And we love that they keep adding integrations.

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