Privacy Policy

Agile CRM

Effective up to 24th May, 2018

Our Customer Information

Agile CRM Inc. ("Agile CRM" or "AgileCRM" or is keen on data security as we are well aware that our users (you) care about how the personal information is used. Hosted on high performing Google & Amazon clouds, we assure you that all our customer information is held confidential. We never sell our customer list or our customer information. All the customer information collected such as name, email address, phone number, website, social media handles, mailing address, billing information or any other information related to third party integrations is collected for the sole purpose of providing best services to our customers and to update them of the improvements to our product and services.

We will send product updates, special offers or promotional notices via mail, email or voice broadcast, from time to time, to our customers and prospects who have expressed interest and requested such information. The customer/ prospect can always opt out from receiving such offers/ notifications by following the opt out link on the specific communication or by contacting Agile CRM directly.

Our Customer Lead Information

Our customer lead information is tantamount to our customer information for us. All data with relation to leads generated by our customers or any other information collected automatically by our customers is held in strict confidence. We never reach out to them nor do we share customer lead information to any third party.

Our Integration Partner Information

Agile CRM has ever increasing integrations with third party softwares and services. We promise high data security on all the information shared by our integration partners. We collect information for integration purposes, commission checks and for tax compliance.

App's use of information received, and App's transfer of information to any other app, from Google APIs will adhere to Google's Limited Use Requirements

Google Apps Sync

This privacy policy describes the ways in which Agile CRM collects and uses the information you provide in your Google Apps account via the Agile CRM "Google Apps Sync" integration. Additionally, it also describes the options made available to you regarding the same and the ways in which to access and update this information.

Collection and Use

We collect the following information from your Google Apps account:

We add/import the chosen personal information to your Agile CRM account from your Google Apps account:

We normally use this information to

We will only use this information for the specific reason for which you wanted to provide it to us.

Disclosure to Third Parties

We do not share or sell your personal information to third parties.

We disclose information only in the following cases:


The security of your Google Contacts' and Google Apps personal information is important to us. We take commercially reasonable measures and follow generally accepted standards to protect the information you provide us, both during transmission and once we receive it. For example, the information you provide is transmitted via encryption using technologies such as secure socket layer technology (SSL).

No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Accessing Your Information

To review, correct, or update your customers' information, you can use the Agile CRM tool or you can update this information directly from Google Apps. If you have chosen to synchronise your customer and contact data 2-way then the data will be updated both in Agile CRM and Google Contacts no matter where you make the changes to. You may also decide to have just one-way synchronisation which limits the syncing process to only one medium - either Agile CRM or Google Contacts.

We will retain the synced/imported information for as long as your account is active or as needed to provide you with our services.

If you wish to close your account or request that we no longer use your Google Contacts or Google Apps information you can either uninstall the Google Contacts App in the "Integrations" sections of our application, or if you want to delete all customer data that was imported to Agile CRM simply delete your account in coordination with out support department.

Privacy Statement Updates

We may update this privacy statement to reflect changes to our business or this app as it pertains to the information collected from you and our use of it. If the change impacts how we use or handle information collected from you, we will email you and/or your company’s Google administrator, or post a notice where you first access this app prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. App’s use of information received from Gmail APIs will adhere to Google's Limited Use Requirements.

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