Auto Dialer Within Agile CRM

Automated One-Click Calling to Multiple Contacts. Analyse Agent Performance with Advance Reporting.
CRM Telephony


Select multiple contacts and dial them one-by-one, either automatically or manually.
Take customer interaction to the next level with Agile CRM's industry-leading power dialer feature.

Make calls subsequently to all the contacts using the dialer.

Outbound Calls

Outbound Calls

Call multiple clients from the CRM dashboard with a single click . Wrap-up time is available between each call for recording minutes from the last call.

Inbound Calls

Inbound Calls

Receive calls from your contacts without ever leaving Agile. View caller details and customer histories before, during and after calls.

missed-call-alerts

Missed Call Alerts

Receive an alert on the power dialer feature each time you miss a call.



call-tags

Call Tags

Add call tags to each contact (call) for better recall. Also, keep track of your calls using the call history option.

call-muting

Call Muting

Use the mute function during the call if you do not want to be heard by the contact.

call-recording-playback

Call Recording & Playback

Record all your important calls so that you don't miss out on needed information from your customers. Play them back whenever needed.



call-logs

Call Logs

Check out real-time call logs of all your users' calls. Logs help you stay on track and keep everyone accountable.

call-wrap-up

Call Wrap-up

Make use of the available wrap-up time between the end of the current call and commencement of the subsequent call for note taking and referencing.

call-reporting

Call Reporting

Receive regular email reports on your users' calls to help manage agent performance and stay on top of tasks, demos and your overall sales pipeline.

Currently, the call campaign works from Agile using Twilio.





Related Links

VoIP Integration

VoIP

Make and receive calls directly from Agile by integrating your VoIP account.
[Read more]

twilio-widget

Twilio

Call your contacts directly from Agile using your Twilio account.
[Read more]

agile-blog

Agile CRM Blog

Got VoIP? Agile CRM offers free telephony integration!
[Read more]

agile-crm

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