MS Dynamics Alternative - Agile CRM

Contact Management. Web Engagement. Marketing Automation. Rich Analytics

Comparison with MS Dynamics

While MS Dynamics CRM may serve well for huge enterprises, Agile CRM is its best alternative for small and medium sized businesses. With a remarkable sales and marketing feature set that includes marketing automation, web engagement, real-time analytics and advanced reporting, Agile lets SMBs and SMEs sell and market like the Fortune 500, at a fraction of the cost of Microsoft Dynamics.


Let's compare MS Dynamics and Agile CRM in each segment to see how they perform.


MS Dynamics Agile

CRM Features

Marketing Automation


Pricing & Plans

Plans start from $65 + setup fee Plans start from $9.99 + No setup fee

Timeline for Setup

Many days Few hours


Emailing

Emailing is integral to both MS Dynamics CRM and Agile CRM. Both offer email templates, email personalization and email tracking. Agile goes further with its popular link personalization feature.


MS Dynamics Agile

Email Templates & Themes

Email Personalization


Advanced with conditional logic

Email Tracking

Link Personalization

-



Contact Management

Both MS Dynamics and Agile offer robust contact management enabling access to leads, contacts & deals, calendars and tasks, and a comprehensive contact view. Also, both offer 2-way email sync - an essential feature for today's on-the-go SMBs.


MS Dynamics Agile

Leads, Contacts, Accounts & Opportunities

Tasks, Calendars and Notes

360o Contact View

2-way Emails




Web Engagement

Engage your web visitors and online prospects with personalized, well-timed popups in Agile. Combat exit intent with Exit Intent popups that conjure up the perfect information at the right moment. Take surveys, offer perfectly timed discounts and automatically respond to user behavior on your site or app.


MS Dynamics doesn't provide web engagement.


MS Dynamics Agile

Personalized Pop-ups

-

Form Pop-ups

-

Timed Pop-ups
(Exit Intent, End of Page, Specific Time)

-



Social

Both MS Dynamics and Agile include social CRM features. Both provide for social profiling on contact pages, social media monitorting and social updates.


MS Dynamics Agile

Contact info from Twitter & other Social Media Websites

Social Media Monitoring

Social Updates




Analytics & Alerts

Agile provides powerful email tracking along with real-time notifications on email opens, link clicks and your contacts' web activity.


MS Dynamics only offers email tracking.


MS Dynamics Agile

Email Tracking

Email Open Notifications

-

Page View Notifications

-

Web Visitor Tracking

-



Reports

Canvass your business performance with Agile's advanced reporting features. Measure KPIs with graphical reports and growth analysis in Agile. See how your leads are transitioning with Funnel and Cohort Analysis. SMBs and SMEs use Agile's reports to scale quickly on a daily basis.


MS Dynamics CRM provides for periodic email reports, growth graphs and various graphical reports.


MS Dynamics Agile

Periodic Email Reports

Graphical Reports

Growth Analysis

Funnel Reports

-

Cohort Analysis

-



API

Microsoft Dynamics offers its API in REST while Agile offers its API in REST and multiple other languages. Agile's extensive front-end & back-end API in REST, Javascript, Java, .Net and PHP gives complete control to users over their data.


MS Dynamics Agile

API

REST REST, PHP, Javascript, Java, .Net



Integrations

Both MS Dynamics and Agile CRM offer seamless integrations for telephony, email synchronization, help desk, web forms and billing. Agile alone allows for building custom widgets using its API.


MS Dynamics Agile

Telephony

Twilio, plivo, -Asterisk VoIP, Twilio, Ring Central

Web Forms


also integrates withWufoo, Unbounce, Gravity Forms

Email Sync

Google Apps, IMAP

Helpdesk

Zendesk, ClickDesk, Help Scout

Billing

Using support software Stripe, FreshBooks, QuickBooks, Xero

Custom Widgets

-



testimonial-megan

We like Agile CRM because it's built for a combination of offline/online business, like a SaaS company that manages enterprise deals. It's full of features, but doesn't feel cluttered as they keep things clean and simple. And we love that they keep adding integrations.

Megan Pillsbury

Operations Director, Applied Wine

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