Capsule CRM Alternative - Agile CRM

Emailing Options. Social CRM. Analytics & Alerts. Intelligent Reporting.

Comparison with Capsule CRM

While Capsule CRM mainly offers contact management and sales pipeline monitoting, Agile CRM does an all-comprising job. It comes up with extensive CRM and Marketing Automation features, advanced emailing technology (comprising email tracking and real-time email/ link tracking alerts), smart web engagement tools, social suite and seamless integrations with the most noted apps, rich analytics and reporting features.


Lets compare Capsule CRM and Agile in each segment to see how they perform.


Capsule CRM Agile

Contact Management

Marketing Automation

-

Opportunity Tracking

Web Engagement and Social CRM

-

Emailing Options

-


Contact Management

Both Capsule CRM and Agile offer dynamic access to leads, contacts, opportunities, upcoming taks and notes. Also, both provide an all-round Contact View. Agile CRM alone comes up with 2-way emailing option. Agile provides everything that modern businesses need in terms of Contact Management.


Capsule CRM Agile

Leads, Contacts, Accounts & Opportunities

Tasks, Calendars and Notes

360o Contact View

2-way Emails

-



Opportunity Tracking

Agile CRM offers various features to keep track of your opportunities/ leads through out the sales cycle. It brings forth Deals, Pipeline Tracking, Forecasts and Deal drag-dropping. It also extends support on multiple pipelines.


Capsule CRM caters to Deals and Pipeline Tracking (also on multiple pipelines).


Capsule CRM Agile

Deals

Pipeline Tracking

Multiple Pipelines

Forecasts

-

Drag-dropping Deals

-



Emailing

Agile provides with various emailing options such as pre-designed email templates, email/ link tracking and personalization features to save your time and scale up your business.


Capsule CRM doesn't provide for any emailing options.


Capsule CRM Agile

Email Templates & Themes

-

Email Personalization

-
Advanced with conditional logic

Email Tracking

-

Link Personalization

-



Analytics & Alerts

Agile comes up with wide range of email and web analytic features such as email tracking, real time notifications of email opens, link clicks and web activity by the contacts. Also, one can see the web browsing history on the contact's page.


Capsule CRM doesn't provide for email and web analytics.


Capsule CRM Agile

Email Tracking

-

Email Open Notifications

-

Page View Notifications

-

Web Visitor Tracking

-



Reports

Agile CRM brings forth various reporting features such as periodic email reports, graphical reports, growth and funnel graphs to completely canvass your business performance. Also, it puts forth cohort analysis which offers great metrics.


Capsule CRM offers periodic email reports and graphical charts alone.


Capsule CRM Agile

Periodic Email Reports

Graphical Reports

Growth Analysis

-

Funnel Reports

-

Cohort Analysis

-



API

Capsule CRM offers API in REST whereas Agile offers its API in REST and multiple other languages. Agile extensive front-end & back-end API in Rest, Javascript, Java, .Net, PHP gives complete control to the user on their data.


Capsule CRM Agile

API

REST REST, PHP, Javascript, Java, .Net



Integrations

Agile CRM integrates with various third party apps for telephony, heldesk, web-to-lead conversions, billing and email sync. Also, Agile allows for building custom widgets using its API.


Capsule CRM also integrates with some third pary softwares for similar functions. But, it doesn't cater to telephony. Also, it doesn't allow for building custom widgets.


Capsule CRM Agile

Telephony

- VoIP, Twilio, Ring Central

Web Forms

Wufoo Wufoo, Unbounce, Gravity Forms

Email Sync

Google Apps, Office 365 Outlook Google Apps, IMAP

Helpdesk

Zendesk, Help Scout, ClickDesk and a few others Zendesk, ClickDesk, Help Scout

Billing

FreshBooks, Xero and a few others Stripe, FreshBooks, QuickBooks, Xero

Custom Widgets

-



testimonial-gary

Agile CRM is the coolest, easiest and by far the most productive CRM I've ever used. Within 20 minutes we had customized the CRM and sent out a complex outbound email campaign. We're already converting our leads. Insane!

Gary Tramer

Head of Strategy, WebReception

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