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All-in-one CRM with Helpdesk aligned with Sales & Marketing Automation
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All-in-one CRM with Helpdesk aligned with Sales & Marketing Automation
With an extensive suite of marketing automation features, HubSpot is a powerful CRM, that being said there are multiple Hubspot alternatives available in the industry to choose from. However, Agile CRM, as an HubSpot Alternative, offers a little extra when compared. By integrating Helpdesk (service automation) with its CRM, it has now achieved a complete view of the customer journey using just one system. With this 360-degree view into a customer’s lifecycle, Agile CRM offers a deep understanding of customer behavior and a unified communication with the sales, marketing and service teams.
Industry available alternatives to Hubspot offer a range of disintegrated sales and marketing features, HubSpot itself provides sales and marketing automation, however, as a HubSpot Alternative, Agile CRM offers few extra integrated sales, marketing and service features. In its sales automation, Agile CRM adds punch by offering call automation, custom leaderboards, drag-and-drop campaign creator and more such features. Features such as “push notification, web pop-ups and automated voice broadcasts” gives Agile CRM an extra edge over others.
With features like push notification and automated voice broadcasts, Agile CRM is providing better customer engagement to its users. These features allow users to be alerted about their emails, contacts, follow-ups, to-be completed tasks and more even when they are not active on the CRM. Plus it allows you to add and send automated voice calls to various customers on their important events such as birthdays, subscription renewal and more.
Most collaboration tools are either difficult to implement or are grossly over-priced, or both. Agile CRM, however, is the most affordable CRM when compared to others. Agile CRM’s basic pricing starts at $8.99/month whereas Hubspot’s basic plan is $200/month. It offers additional features as well at a minimal price. To add to this, new CRM users can try out this software for free using the “free for 10 users” option.
HubSpot offers sales automation but without deals automation. However, Agile CRM provides deal automation where you cannot create and track multiple deals and opportunities but also do sales forecasting. Using deals and opportunities data, you can easily track pending deals, conversion probability and advanced analytics. This data also helps in pipeline calculation on revenue, number of deals, and more.
HubSpot is known for its marketing automation features and it also offers basic sales automation. However, it is still an expensive option for a CRM that doesn’t provide complete automation. Agile CRM, on the other hand, provides complete business automation through its integrated sales, marketing and service automation. It’s intuitive interface, low affordable plan and zero training requirement makes this CRM software not only user-friendly but also extremely affordable. It’s intuitive interface, low affordable plan and zero training requirement makes this CRM software not only user-friendly but also extremely affordable. So, amidst the Hubspot alternatives available today, Agile definetly leads and is an affordable, effective and efficient alternative to Hubspot.
Here is the detailed comparison between HubSpot and Agile CRM and their features:
| HubSpot | Agile | |
|---|---|---|
CRM Software |
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Sales Automation |
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Marketing Automation |
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Helpdesk |
- | |
Pricing & Plans |
Plans start from $200/month | Plans start from $9.99/month |
Agile CRM and HubSpot both offer premium CRM features. HubSpot alternative Agile CRM, however, provides an improved contact communication overview as it has integrated service automation that helps all the teams to have same insights on their customers.
| HubSpot | Agile | |
|---|---|---|
Leads, Contacts, Companies |
||
Deals/Opportunities |
||
360˚ Contact View(Sales, Marketing & Service) |
- | |
Custom Deal Tracks/Pipelines & Milestones/Stages |
||
Email Integration |
||
Activity Timelines |
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Advanced Filters & Bulk Actions |
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Events & Tasks |
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Notes |
||
Import & Export |
||
Contextual Custom Fields |
Agile CRM offers more robust features in its sales automation with its deal automation features. Users can easily create, track, modify deals and opportunities. Sales forecasting gets easier with this CRM when compared to HubSpot.
| HubSpot | Agile | |
|---|---|---|
Tag Based Segmentation |
||
Deals Automation |
- | |
Telephony/Calling |
Through Integration | |
Call Automation |
Partial | |
Appointment Scheduling |
||
Sales Gamification |
||
Custom Leaderboards |
- |
After the basic CRM features, Marketing Automation is the next core service provided by both Agile CRM and HubSpot. Both the CRMs offers a wide variety of features. However, Agile CRM moves a step ahead with its push notifications, drag-and-drop campaign builders and web pop-ups.
| HubSpot | Agile | |
|---|---|---|
Auto Responders |
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Multi-step Campaigns |
||
Drag-drop Campaign Builder |
- | |
Multi-channel Campaigns |
||
Automated Lead Scoring |
||
Lifecycle & Drip Marketing |
||
Behavior-based Segmentation |
||
Automatic Campaign Triggering |
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Push Notifications |
- | |
Automated Voice Broadcast |
- | |
Web Popups |
- | |
Landing Page Builder |
||
Form Builder |
Agile CRM and HubSpot both are at par with each other in their social automation features.
| HubSpot | Agile | |
|---|---|---|
Social Integration |
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Social Media Monitoring |
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Social Updates |
Agile CRM allows real-time notifications for email campaigns, link clicks, and web browsing. It also allows one to track his prospects and leads’ web behavior. HubSpot allows the same analytics.
| HubSpot | Agile | |
|---|---|---|
Email Tracking |
||
Web Visitor Tracking |
||
Real-time Notification |
HubSpot offers its API in REST. However, HubSpot alternatives Agile CRM offers extensive front-end and back-end API in REST, Java, .Net and various other languages.
| HubSpot | Agile | |
|---|---|---|
API |
Agile CRM and HubSpot, both offer periodic email and graphical reports.
| HubSpot | Agile | |
|---|---|---|
Periodic Email Reports |
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Graphical Reports |
Agile CRM offers insightful web business metrics in the form of growth reports, conversion metrics and more. HubSpot offers the same to its user base.
| HubSpot | Agile | |
|---|---|---|
Growth Reports |
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Conversion Metrics |
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Cohort Analysis |
Agile CRM offers payment methods through its various third-party integrations and plugins like FreshBooks, QuickBooks, Xero and more. HubSpot offers the same. However, it does not offer any subscription payments.
| HubSpot | Agile | |
|---|---|---|
Billing/Invoice |
Through Integration | Through Integration |
Subscription Payments |
- | Through Integration |
Both Agile CRM and HubSpot offer email, web forms and other widgets integrations.
| HubSpot | Agile | |
|---|---|---|
SIP Integration |
- | |
Web Forms |
Unbounce, Leadpages | Wufoo, Unbounce, Gravity Forms |
Email Sync |
Google Apps, Outlook 365 | Google Apps, IMAP |
Custom Widgets |