We’re committed to partnering with our customers and
users in helping them understand and make necessary
preparations for the GDPR [General Data Protection
Regulation]. This regulation is probably the most
comprehensive data privacy law, restricted to EU and EEA. It
will go into effect on 25th May, 2018.
In addition to standardizing and strengthening user
data privacy across the EU nations, it will also the addition
of new obligations across businesses that handle EU citizens’
personal information or data, irrespective of where the
organizations are headquartered or operate from.
Preparing for the GDPR
The GDPR’s updated requirements are quite
significant and our dedicated global team is working
diligently to bring Agile CRM’s product offerings and
contractual commitments in line with it so that it enables our
customers prepare themselves much before the deadline. Our
measures to achieve compliance will include:
●
Continued
investments to our security infrastructure
●
Ensuring we have the
appropriate contractual terms in order
●
To make sure we can
continuously support secure cross-border data transfers by
acquiring and keeping active our Privacy
Shield self-certifications, and by keeping in place Standard Contractual
Clauses through our updated Data
Processing Agreement.
●
Product offerings
that include new tools for data portability and data
management.
We at Agile CRM will also continuously monitor all
updates around GDPR regulatory compliance from various
resources including regulatory
bodies, and we will tweak our GDPR compliance plans in
accordance, as and when they are changed or updated. We’ll
also provide regular updates on this page, so that you’re
always current.
Protecting our customers’ information and their
users’ privacy is extremely important to us. As a cloud-based
SaaS business entrusted with many of our customers’ most
valuable data, we are very sensitive about security and have
set high standards for protecting it.
Agile CRM has invested heavily in building a robust
security team, one that can handle a variety of issues —
everything from threat detection to building new tools. With
GDPR requirements in mind around security incident
notifications, Agile CRM will continue to abide by it
contractual assurances and meet its obligations.
In line with complying to E.U. data protection laws
around offshore data transfer mechanisms, we have sent a
self-certification application under the E.U. - U.S. Privacy
Shield. These frameworks were developed to
establish a methodology for businesses to comply with various
data protection requirements while transferring personal data
between European Union and the United States.
We also offer the European Union Model Clauses
[Standard Contractual Clauses], to meet security and adequacy
requirements for our customers operating in the E.U. and
E.E.A.
Fulfilling our data security and privacy and
commitments is an important goal for us. In this direction, we
would like to help you prepare for all the compliance changes
the GDPR ushers. There will be continued updates on this page
to reflect GDPR-related information as we become aware of it.
In case you have any questions on how Agile CRM can help you
with the compliance, do not hesitate to reach out to us.
●
Agile CRM’s
Data Processing Agreement
Others
+1-877-904-4227