Check your email conversation between you and your customer from Agile.
Integrate Agile CRM with any email providers using IMAP.
Click on the 'Email' section in the Preferences menu to access IMAP login settings.
Fill out all the imap setting of your email provider and enter the login details of your account. Check 'Use SSL' option if needed.
Check the IMAP CRM setup guide for more detailed instructions.
Link your Google App account to Agile for two-way email synchronization.
Integrate Agile CRM with Gmail / IMAP.