Klout – Know Your Customers For What They Love!

Klout – Know Your Customers For What They Love!

We are excited to announce that we have integrated the Klout widget with your CRM, just to help you get a better understanding of your customers and know their online social influence. Influence is the ability to drive action. When you share something on social media or in real life and people respond, that’s influence. Ever wondered what your customers’ social influence is?  Knowing this about your customers would help your business to reach out to them on the most relevant network.

Klout Integration Features

Klout is a website and mobile app that uses social media analytics to rank its users according to online social influence via the “Klout Score”, which is a numerical value between 1 and 100, with higher scores corresponding to a higher ranking of the breadth and strength of one’s online social influence.

With the Klout Score in the CRM:

  • You can now identify the social influence for each of the contacts on your list.
  • You can evaluate prospective candidates, reach out to them and position your product/service optimally.

So enable your Klout widget and get a better understanding of your clients and plan your outreach accordingly to make a smart business move.

Setting Up Klout Integration:

You need an Agile CRM account and a Twitter account to set up Klout integration in Agile CRM. Once Klout is integrated, the widget will automatically appear on contact pages in the CRM. Twitter integration needs to be enabled for Klout to get the Klout score.

To activate the plugin, follow these steps:

  • Login to your Agile CRM account
  • Go to Preferences > Widgets
  • Select the Social tab and click Add under Klout widget
  • Enable the Widget

That’s it! Your Klout widget is now up and running

For any queries or help related to this widget, please email us at: support@agilecrm.com

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Radhika Roy

Radhika Mohan Singh Roy is a senior product evangelist with Agile CRM. He has earlier been the manager for communities & social media at Simplilearn. He is a Masters' degree holder in English and a certified Six Sigma Green Belt. He has previously also worked with Google, Apple Computers and Bank of America.

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